Privacy policy

On this page, you can read how Explore Antwerp processes and protects personal data.

General information

Beleef Antwerpen VZW, Meir 48, 2000 Antwerp, is responsible for the processing of personal data as described in this privacy policy.

Contact details

Website: https://exploreantwerp.be/
Address: Meir 48, 2000 Antwerp
Phone: +32 486 73 85 67
Data protection contact: karo@beleefantwerpen.be

Personal data we process

We process personal data because you use our services and/or provide this data yourself.

  • First and last name
  • Address details
  • Phone number
  • Email address

Data of minors

Our website and services are not intended to collect data from visitors younger than 16 without consent from a parent or legal guardian. If you believe this happened, contact us via info@beleefantwerpen.be.

Why we process personal data

We process personal data for the following purposes:

  • Processing payments
  • Sending newsletters and promotional communication
  • Contacting you when needed for our services
  • Informing you about updates to services and products
  • Offering account functionality

Retention period

We do not retain personal data longer than necessary for the purposes listed above. In most cases, this period is up to 3 years.

Sharing with third parties

We only share personal data with third parties when required for service delivery or legal obligations.

Cookies

We use technical, functional, and limited analytical cookies that do not significantly impact your privacy.

  • Ensuring proper technical operation of the website
  • Improving ease of use by remembering preferences
  • Optimizing website performance

You can disable cookies via your browser settings and remove previously stored cookies at any time.

Your rights

You have the right to access, correct, delete, or transfer your personal data and to withdraw consent or object to processing where applicable.

To submit a request, contact us at info@beleefantwerpen.be. You can also file a complaint with the Dutch Data Protection Authority via this page.

How we protect data

We apply suitable technical and organizational measures to prevent misuse, loss, unauthorized access, and unlawful disclosure.

  • Security software such as anti-virus and firewall solutions
  • TLS encryption (HTTPS) for secure data transfer
  • Email security standards including DKIM, SPF, and DMARC